Return request can be made online here or customers can log in to their account and initiate a return. Please note: Items are returnable (for refund) within 30 days from the date of purchase.
All items carry 1-Year replacement warranty from the date of purchase. In order to claim warranty, please email us at firstname.lastname@example.org with the following information: 1) order number 2) serial number(s) of the item(s) you wish to return 3) reason for return and our staff will promptly respond back
Tracking number and shipping company name is provided once order is shipped and tracking numbers can be tracked online via fedex or usps website. If you created an account before placing an order (in other words, you did not place the order as a guest), then you will have a copy of order in your account section with tracking number on it – as soon as the order has been fulfilled.