Terms and conditions
TERMS AND CONDITIONS: American Technology Products AND/OR ServerDiskDrives.com
Payment and Credit Card Information:
We use secure payment gateway to process payment for orders. That means we do not see or store credit card information. In addition, we do not share customer information with any third party.
Sales Tax
Tax applies only to shipments being shipped to Florida. Florida customers must provide us with valid Tax-Exempt Certificate to be refunded the Tax collected. Customer from other states (other than Florida) are not charged Tax. Please email Tax-Exempt certificate to sales@serverdiskdrives.com along with Order Number
Shipping Information
Order placed by 2.30pm EST (on regular working days Mon-Fri excluding public holidays) are usually processed for shipping on the same day. Orders placed with Overnight delivery option are given preference over standard orders to be processed on the same day to meet delivery requirements. We do not take responsibility of delays caused by weather conditions or shipping carrier-related delays. Shipments that are returned to us because of undeliverable address will be charged $15 to cover the cost of return due to no fault of ours.
Method of Payments
We accept VISA, MC, AMEX, DISCOVER, PayPal and Wire Transfers as methods of payment. Credit cards issued by foreign banks are not accepted. For security reasons, we can only ship to the card holder’s business or home address and shipments can not be redirected to another address. Fraud payments will be notified to the appropriate law enforcement agency.
International Orders
Buyer is responsible for shipping and return cost for International destinations. Buyers can contact us for a shipping quote to International destinations. We can ship International orders Via FedEx or DHL. In some cases, by US Postal Service. Please note: We ship to all countries except those countries that we are not permitted by US Law.
Product Returns
We offer 30-days money back guarantee and standard 1-year replacement warranty on all items. Items being returned must be in the same exact condition as shipped. Any tempering of items, labels, markers, or physical damage to the items will void the warranty. Items being returned as not needed anymore or due to compatibility issue may incur 15% restocking fees. Return cost will be paid by the buyer and replacements will be shipped at our cost – after receiving the defective units. Please ensure items being returned were originally purchased from us and that they are returned in secure packaging to avoid any damage to the items. Refunds or replacements are processed once we receive the items back. Before you return a product, you must get an RMA (Return Merchandise Authorization) number from our RMA department. Products returned without an RMA number are not considered as returns. All returns must be returned within 10 days otherwise RMA will be void.
Material Disclosures
By using this website, you accept and agree to these Material Disclosures as well as the provisions of our Privacy Policy and Terms and Conditions displayed on this website. Please read all our disclosures, terms and policies carefully before agreeing thereto. ServerDiskDrives.com is an independent computer hardware reseller. We are not an authorized reseller, distributor, partner, representative or an agent of, nor are we affiliated with, associated with, or endorsed by, any third-party manufacturer whose products may be available on this website. There exists no legal or business relationship between ServerDiskDrives.com, this website or available products/services and any third-party manufacturer. ServerDiskDrives.com, this website and the products/services available via this website have not been endorsed, approved, sponsored, or authorized by the original manufacturer. Trademarks and service marks displayed via this website belong, respectively, to independent third-party manufacturers and not ServerDiskDrives.com. Products available via this website may be used, and reconditioned or refurbished ServerDiskDrives.com and/or third-party vendors. Products may be subject to performance variations from new products, and malfunctions or different attributes, if any, should not, under any circumstances, be attributed to the respective trademark owners. Used, reconditioned, repaired, and refurbished products may be processed via, without limitation, cleaning, testing and visually inspecting. Manufacturers may have policies that void product warranties and other services if products are not purchased via an authorized reseller, or if they have undergone any unauthorized alterations or modifications. Products available on this website may not be covered by the manufacturer's warranty. Manufacturers may also refuse to extend eligibility for additional services to consumers that purchase their products from ServerDiskDrives.com, such as product and service assistance, product use information, software and hardware upgrades, customer support, rebates, and recall or other notices.
Product Listing and Prices
ServerDiskDrives.com may revise prices, product quantities, and listings on this website without prior notice to visitors on the site. Prices and quantities may change on the website without prior notice.
Limitation of Liability:
ServerDiskDrives.com does not accept liability beyond the remedies set forth herein, including any liability for products not being available for use or for lost or corrupted data or software or the provision of services and support. ServerDiskDrives.com will not be liable for lost profits, loss of business, or other consequential, special, indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. Buyer agrees that for any liability related to the purchase of products or services bundled with the products, ServerDiskDrives.com is not liable or responsible for any amount of damages above the aggregate dollar amount paid by the buyer for the purchase of products or services under this agreement.